Event Settings: PIN, Language, Branding and Multiple Devices

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The game's rules and look are on the Session and Game Screens pages; everything about the event itself sits on the Event Settings page. This article explains the Main and Kiosk tabs one by one, explains what White Labeling changes in Reflex Challenge, shows where the language is chosen, and gives step by step how to use the same event on several devices.


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In short
  1. The Event Settings → Main tab holds the event's name and description; the Kiosk tab holds the PIN, the inactivity timeout and the live sync setting.
  2. Run on Startup, Touch to Start and Event Credit Limit in the Kiosk tab change nothing in Reflex Challenge.
  3. White Labeling only dresses the operator screens (login, left menu); it does not touch the guest screens.
  4. The language belongs to the device; it does not travel with the event. All other settings go to the cloud with the event.
  5. To open the same event on a second device: Events → Import from Cloud.

Event Settings page


The Event Settings entry in the Manage group of the left menu is only shown while an event is selected. It has two tabs: Main and Kiosk. Settings are saved as you type; there is no save button.

Main tab

The Event Details section has two fields:

  • Name (required): the event is shown with this name in the event list, in the cloud and in the web panel. If you leave it empty, the warning Event name is required. appears; an empty name is not saved, the previous name stays.
  • Description: a short note shown under the name in the event list; not used on the guest screens.

You can also change the same two fields from the pencil icon on the Events page (Edit → Edit Event window → Save Changes).

Duplicating and deleting an event

The selected event sits at the top with the Current badge; the others are below in the Event Archive list. Each row has four buttons:

  • Reuse: selects that event. From then on, the game opens with its settings and its match list.
  • Duplicate: creates a new event with a copy of the settings. The match list is not copied; the new event starts with an empty list.
  • Edit: name and description.
  • Delete: after the question Are you sure you want to delete the event "…"?, removes the event from this device. The copy in the cloud stays; you can bring the same event back with Import from Cloud. If you delete the selected event, the game does not open; you need to select another event first.

The Media, Shares, Prints and Credits counts in the list and the Share and Export icons on the card are for the photo booth; in Reflex Challenge the counts always stay at 0. For player data, see the article How to Export Player Information?

Kiosk tab

SettingWhat it doesDefault
Dashboard PINTies the return from the game to the settings to a PINempty (no PIN)
Run on StartupNo effect in Reflex Challenge (only shown on Windows and Mac)Off
Sync changes while the app is runningBrings in settings changes made on another device even while the game is runningOff
Session TimeoutReturns to the Welcome screen on inactivityOn, 300 seconds
Touch to StartNo effect in Reflex ChallengeOn
Event Credit LimitNo effect in Reflex Challenge0

Dashboard PIN: type 4 digits into the field. As you type, a counter such as 2/4 advances below it; at the fourth character PIN set. appears. If you leave it incomplete, the warning PIN must be exactly 4 digits. Not saved. appears and the previous PIN stays. If the field is empty, there is no PIN: anyone who taps the lock icon goes straight into the settings. The PIN belongs to the event; it goes to all devices using the same event.

Session Timeout: when the switch is on, a seconds field appears under it (Time in seconds.). If you leave it empty or type 0, 300 seconds is used. The time runs on the Input Form, Game, Thank You and Matches screens; it never runs on the Welcome screen or the pause screen. On the Game screen every touch restarts the time and the round already ends with its own time; do not set the timeout shorter than the round time. If you turn the switch off, the screen never returns by itself; a half-filled input form stays on screen.

Sync changes while the app is running: while off, settings changes made on another device only arrive on this device while it is on the settings screens. While on, they also arrive within about a minute while the game is running. The match list filling up from the other devices does not depend on this switch; that always works.

The three settings with no effect: even if Run on Startup is turned on, the app does not open by itself when the device restarts (a deliberate decision). Even if Touch to Start is turned off, touching the Welcome screen starts the game. Event Credit Limit limits nothing, because the game does not spend credits.

White Labeling


At the very top of the left menu, under Dashboard, there is the White Labeling entry (Brand your own app.). The entry is shown on every account, but the content depends on your plan: if it is not in your plan, the page opens with the warning White Label / Ultimate plan only and an upgrade button. This page belongs to the account, not to the event; it is the same whichever event is selected.

It has three tabs: Domain, App, Microsite. In Reflex Challenge only the App tab has a counterpart:

  • Enable White Labeling: the main switch. While on, the name and logos are used on the login screen and in the left menu.
  • Hide Promotional Sections: removes the training and product promotion sections from the Dashboard.
  • App Name: shown instead of the product name on the login screen and in the left menu.
  • App Logo and App Square Logo: the wide and square logos; login screen, left menu, update notifications.

White labeling does not touch the guest screens; the logo the guest sees comes from Game Screens → Main → Default Logo, the colors from UI Colors. Domain (a custom domain for the share link) and Microsite (the site where guests download media) are for the photo booth; since Reflex Challenge has no sharing and no media, they have no effect.

Language


You choose the language in two places: from the language list on the login screen, or from the globe icon in the top bar of the settings screens (a short code such as EN is written next to it). There are 11 languages: English, Türkçe, Deutsch, Français, Español, Română, Italiano, Português, Polski, Русский and Čeština.

The language you choose is used both on the settings screens and on the guest screens; there is no separate language setting for the guest. The language is saved on the device: it does not go to the cloud with the event, and it is remembered when the app is reopened. Two devices using the same event can run in different languages.

The texts you write are not translated: the text fields in Game Screens, the field names in Survey, the Disclaimer title and text are shown as is in every language. In a new event, the name of the first field in the form comes as Name, the title of the consent window as Privacy notice and the consent text in English; if you want them in another language, write them yourself in Session → Survey and Disclaimer. The text fields you leave empty come with the translation of the selected language.

The same event on several devices


Bringing the event onto a second device

  1. Create and set up the event on the first device. With internet, the event goes to the cloud by itself.
  2. Sign in with the same account on the second device.
  3. On the Events page, press the Import Old Event From Cloud banner or the sync icon in the archive heading (Sync Cloud Events). If the account has no events at all, the Import From Cloud option in the Create Your First Event window on the Dashboard also leads to the same place.
  4. Press Import in the event's row in the list. The button becomes Importing... and reads Imported when done.
  5. The event is now in this device's list; select it with Reuse and Run the App.

If the list is empty, No cloud events found. is shown: either the first device has not gone online yet, or a different account was used to sign in.

Which settings travel, which stay on the device

Travels with the eventStays on the device
Game rules (Session → Game)Language choice
Survey fields and the privacy consent (GDPR) textAccount login
Colors, font, texts—
Logo and background files—
PIN, timeout, sync switch—
Match list and hidden matches—

In Reflex Challenge there is no device-specific event setting; everything you do in Session, Game Screens and Event Settings goes to the other device.

When changes reach the other device

Whichever device you change it on, the setting is written to the cloud, and the other device picks it up while it is on the settings screens. If the game is open on the other device: with Sync changes while the app is running off, the change waits until that device returns to the settings; with it on, it arrives within about a minute. The rules are read again at the start of every game; an incoming change does not disrupt the game in progress, it applies to the next game.

Matches are independent of this switch: the matches of all devices using the same event appear in a single list, newest at the top; a match finished on another device can be delayed by up to 30 seconds. A match you hide in Session → Matches is hidden on the other devices too.

When the internet drops, the game keeps being played and the matches are saved on the device; when the connection returns, they are sent to the cloud. If the top bar reads No Internet, sync is waiting.

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Common mistakes

Using Create New Event or Copy Previous Event on the second device: a separate event is created, and the match lists do not merge. For the same event, use Import from Cloud.

Changing the same setting from two devices at the same time: the last writer wins, the other device's change is lost. Make the settings from a single device.

Turning off Session Timeout: a half-filled input form hangs on screen.

Uploading the logo to White Labeling and expecting it on the guest screen: the guest logo comes from Game Screens → Main → Default Logo.

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