Help Center

Setup guides and troubleshooting for every Activation King product.

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Ask anything: billing, the apps, or your account

Open a ticketTrack conversations with the team from your dashboard. Email ussupport@activationking.com: we reply within one business day.

Help articles by product

Setup guides, troubleshooting, and billing & trial answers.

Ops Calendar Plan jobs, equipment and crew on one shared calendar. 11 articles AI Photo Booth Pro Photo, video and AI in one event app. 57 articles AI Drawing Screen Draw or color on a touchscreen, with optional AI. 35 articles AI Drawing Robot AI portraits drawn on paper by your robot. 6 articles Flipbook Booth Short videos become pocket flipbooks. 6 articles Photo Mosaic Wall Guest photos form a printed or live mosaic. 19 articles Digital Aquarium Scanned drawings become swimming 3D fish. 11 articles Spin the Wheel Game A branded digital wheel with custom prizes. 10 articles Quiz Game Image or text questions; collect participant details. 12 articles Find the Match Game A touchscreen memory game with your images. 10 articles Tic Tac Toe Game Two-player X and O on screens or walls. 11 articles Timer Challenge Stop the touchscreen timer at the target time. 9 articles Reflex Challenge Two players race to tap glowing targets. 10 articles Interactive Penalty Real football kicks with live digital scores. 4 articles LiDAR Interactive Wall Make walls interactive with LiDAR sensors. 4 articles Activation Suite One subscription for all published apps: what is included and how shared uses work. 3 articles

Grow your business.

Industry playbooks and operator strategies battle-tested at real venues.

Website & Account Guide Manage your account, subscriptions, AI credits, downloads and support. 35 articles Dashboard & account Manage your account, subscriptions, AI credits, downloads and support. 10 articles

Browse guides and answers

How many AI credits does AI Drawing Robot use, and does it need internet? AI Drawing Robot What plans are available for Interactive Penalty Game? Interactive Penalty How do I accept, decline or leave an Ops Calendar team? Ops Calendar How does the equipment catalog work in Ops Calendar? Ops Calendar How does the robot know where to draw on the paper? AI Drawing Robot Do I need two apps for Interactive Penalty Game? Interactive Penalty

System status

Live operational status of the platform powering your events.

All systems operational Last checked 3 minutes ago.
Content Delivery (CDN) Server↔CDN throughput, measured on a 512 KB file, not your connection speed.
2.5MB/s Download · 203 ms
1.1MB/s Upload · 472 ms
  • CDN · North America Last checked 3 minutes ago. Operational
  • CDN · Europe Last checked 3 minutes ago. Operational
  • CDN · Asia/Oceania Last checked 3 minutes ago. Operational
  • CDN · South America Last checked 3 minutes ago. Operational
  • CDN · Africa Last checked 3 minutes ago. Operational
  • Core Platform API Operational
  • Authentication 249 ms Operational
  • Database 2 ms Operational
  • Background Remover ~32.3 s Operational
  • AI Effects (GPT Image 2) ~24.1 s Operational
  • AI Effects (Nano Banana) ~12.3 s Operational
  • AI Effects (Nano Banana 2) ~9.8 s Operational
  • AI Effects (Nano Banana 2.1) ~14.0 s Operational
  • AI Effects (Nano Banana Pro) ~17.9 s Operational
  • Face Swap ~14.1 s Operational
  • AI Video ~66.1 s Operational

Times shown for AI services are typical generation times (how long a model takes to produce a result), not delays.

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System status

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