From the moment you press Run as Spin Wheel, the screen belongs to the guests. One round passes through three screens: Welcome, Input Form and Wheel. The prize is not shown on a separate screen but in a panel that opens over the wheel; then it returns to the Welcome screen. This article explains what the guest sees on each screen, how one screen leads to the next, and what happens when the screen is left idle.
- On the Welcome screen the guest presses the Touch to start button.
- The input form only appears if Session → Survey is on and the form has at least one field. The form can be asked before or after the game.
- On the Wheel screen the guest presses the SPIN button; the wheel spins and stops on a slice. Each guest spins once.
- The prize is shown in a panel on the same screen. If the prize has a code, the code and a QR are shown too. The panel closes by itself after a few seconds.
- If the screen is not touched for a long time, the game returns to the Welcome screen. Event Settings → Kiosk → Session Timeout sets this time.
The screens in order
Screen 1 · Welcome
This is the first screen shown when the game opens. The default texts: Prize wheel at the top, the title Spin and win, the subtitle One spin, one prize. Touch to start. and the Touch to start button. Only this button starts the game; touching elsewhere on the screen does nothing. You change the texts in the Call to Action tab of Game Screens.
The inactivity timeout has no effect on this screen; the screen stays open until a guest arrives. If a session was left unfinished by the previous guest, it is closed when this screen opens and does not enter the winners list.
Screen 2 · Input Form
The screen shows a single card. The card holds the fields you arranged in the Session → Survey tab; by default only the name is asked. If Disclaimer is on, there is a consent checkbox at the bottom of the card, and Continue does not work until the box is checked.
Buttons: Continue saves the answers and moves on. Skip for now only appears if no field is required. Cancel returns to the Welcome screen.
Details: the article How to Collect the Guest's Name and Consent?
Screen 3 · Wheel
The screen shows the wheel and the SPIN button. The slices show the prizes you wrote in the Prizes tab of Session; all slices have the same width. A round goes like this:
- The guest presses the SPIN button.
- The wheel spins; in a new event the spin lasts 6 seconds and a tick sound is heard while it spins.
- The wheel stops on a slice. The app picks the prize the moment the button is pressed; the wheel turns to that slice.
- The prize panel opens: You won at the top, the prize name below it. Confetti bursts and the win sound plays.
- If the prize has a code, the panel shows the code and a QR, and below them it says Show this code at the stand. If it has no code, it says No code is set for this prize — please collect it from the staff.
In a new event the panel stays on screen for 8 seconds; the thin line below it shows the time left. When the time is up, or when the guest touches outside the panel, the panel closes and it returns to the Welcome screen. If the Input Form is asked after the wheel, the form comes first when the panel closes.
If every prize has run out, the SPIN button does not work. A single prize that has run out stays visible on the wheel but no longer comes up.
Prizes, quantities and chances: the article How to Set Prizes and Winning Chances? The spin time, sounds and the prize panel: the article How to Set the Wheel Spin and the Prize Panel?
Layers on top of the screen
Inactivity timeout
If a guest walks away halfway through, the screen returns to the Welcome screen by itself after a while. While the timeout is on, a thin line at the top of the screen shrinks to show the remaining time; every touch restarts the countdown. The default time is 300 seconds.
The timeout runs on the Input Form and Wheel screens. The guest does not touch the screen while the wheel is spinning and the prize panel is open; so keep the timeout longer than the spin time and the panel time added together.
Pause screen
When you take a break, open the pause screen instead of closing the game. While the pause screen is on, guests cannot touch anything. You set the look of the pause screen in the Game Screens → Pause tab. To get back there, use the lock icon and the PIN, then choose Run as Spin Wheel again.
Trial text
While you use the trial, diagonal Trial texts appear on all guest screens. The texts disappear by themselves when you move to a paid subscription. They cannot be removed from the settings.
Expecting a prize that has run out to disappear from the wheel: the slice stays on the wheel, it just no longer comes up.
Expecting a QR for a prize without a code: the QR only appears if the prize's Code field is filled in and the device is online.
Looking for an abandoned round in the Winners list: only rounds where the wheel stopped are listed.
Closing the app for a break: use Show Pause Screen; when you come back, the event opens with the same settings.
