Activation King LLC (“we,” “us,” or “our”) operates the activationking.com website and provides photo booth software, hardware, and digital products. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or purchase our products and services.
1. Information We Collect
Personal Information
We may collect personal information that you voluntarily provide when you:
- Create an account or place an order
- Subscribe to our software products
- Contact us through our website
- Sign up for our newsletter or marketing communications
This information may include your name, email address, billing address, phone number, company name, and payment information.
Payment Information
All payment processing is handled by Stripe, Inc. We do not store your full credit card number, CVV, or other sensitive payment data on our servers. Stripe’s privacy policy governs their handling of your payment information.
Automatically Collected Information
When you visit our website, we may automatically collect certain information including your IP address, browser type, operating system, referring URLs, pages viewed, and the dates and times of your visits.
2. How We Use Your Information
We use the information we collect to:
- Process and fulfill your orders and subscriptions
- Manage your account and provide customer support
- Send transactional emails (order confirmations, subscription renewals, payment receipts)
- Improve our website, products, and services
- Send marketing communications (with your consent)
- Comply with legal obligations
- Prevent fraud and protect the security of our platform
3. Subscription and Billing
When you subscribe to our software products, we store subscription details including billing period, renewal dates, and subscription status. Payment methods are securely stored and managed through Stripe. You can manage your payment methods and view your subscription details through your account dashboard.
4. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and understand where our visitors come from. You can control cookie preferences through your browser settings.
We may use the following types of cookies:
- Essential Cookies: Required for the website to function properly
- Analytics Cookies: Help us understand how visitors interact with our website
- Marketing Cookies: Used to deliver relevant advertisements
5. Third-Party Services
We may share your information with third-party service providers that help us operate our business:
- Stripe: Payment processing
- SendGrid: Email delivery
- Google Analytics: Website analytics
- Cloudflare: Content delivery and security
- Apple App Store: In-app purchase processing and refund request handling (iOS/macOS)
These providers have their own privacy policies governing their use of your data.
App Store In-App Purchases & Refund Requests
By using our app and making in-app purchases, you consent to our sharing of data regarding your usage and consumption of purchased content with Apple, as part of our efforts to resolve refund requests. This information may include details about how you have accessed and interacted with the purchased content. The purpose of sharing this data is to help Apple make an informed decision regarding refund requests. We ensure that such data sharing is done in compliance with Apple’s policies and only as necessary to process your requests.
6. Data Retention
We retain your personal information for as long as your account is active or as needed to provide you services. We may also retain and use your information to comply with legal obligations, resolve disputes, and enforce our agreements.
7. Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.
8. Your Rights
Depending on your location, you may have the following rights regarding your personal data:
- Access and receive a copy of your personal data
- Request correction of inaccurate data
- Request deletion of your personal data
- Object to or restrict processing of your data
- Data portability
- Withdraw consent at any time
To exercise any of these rights, please contact us at support@activationking.com.
9. Children’s Privacy
Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal data, please contact us.
10. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your data in accordance with applicable laws.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the “Last updated” date.
12. Contact Us
If you have questions about this Privacy Policy, please contact us:
- Email: support@activationking.com
- Website: activationking.com/contact
Social messaging support (Facebook and Instagram)
When you contact Activation King through Facebook Messenger or Instagram Direct, Meta may provide us with your page-scoped sender ID, profile name or image when available, message text, attachments, reactions and timestamps. We use this Platform Data only to receive, answer, secure and audit the support conversation you initiated. Authorized support staff and support automation may process it; we do not sell private-message data or use it for unrelated advertising.
We retain support conversations only as needed for customer service, security, dispute resolution and legal obligations. You may request access or deletion at support@activationking.com. Deleting data from Activation King does not delete copies retained independently by Meta; Meta’s own privacy policy applies to its services.
